It’s always exciting to be in the office as we launch a new feature on the site. One of our latest features is the new community page, “The Buzz”. Created by our product, development, and creative teams, this new page gives you ability to see the best of what of our Allrecipes’ community is doing on the site—reviews, photos, new recipes, new community members, even blogs. Before we added this great new part of the site, there wasn’t a central location to find out what everyone was contributing or how to meet the newest cooks. Now, all this information is available with one click of your mouse.
After the launch of any feature, our Customer Support team is on hand and always ready to answer any questions and receive any feedback. Elizabeth, our Customer Support Manager, knows The Buzz like the back of her hand and has been able to help both community members and employees explore the new page.
Elizabeth has been with Allrecipes for almost 3 years and manages the Customer Support team, which is part of the Retention Marketing team. Elizabeth and her team are responsible for answering all of your emails and phone calls each day. Her favorite part of working at Allrecipes is our huge, talented, and passionate community… oh, and all of the delicious treats that are always around!
Be sure to check out The Buzz. I’m sure it’ll inspire some new recipe ideas as well as friendships!
What was the inspiration for the new community page called “The Buzz”? Our community inspires us so much every day, we wanted to give you a place where you could learn all about, well, yourselves!
What new information can the Allrecipes Community find on this page? What you, our community, are cooking, blogging, saving, photographing, and buzzing about on the Recipe Buzz. Fun facts, too, like how many members Allrecipes has, and how many recipes you can find on the site!
What have you seen our community enjoys the most about the page? Our community seems to really enjoy knowing what recipe received the best reviews, and what the most helpful review is.
What is your favorite feature on this new page? It’s tough to choose! I would say that I like to see what the “Most Active Post” is in the Recipe Buzz section, to see what our community members are chatting about—and I also like to see how many members we have, which is updated every day. Today, we have 6,061,171 members (and counting!).
If our community has any questions, where can they find answers about the new page? Our The Buzz FAQ section should have all the answers to your questions, but if you see something you aren’t sure about, we’re here to help! Email us at CustomerSupport@Allrecipes.com, and we’ll be happy to answer any questions you may have!